Welcome to the Support Center

In order to better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

為了更好更快地為您服務,我們利用一個客戶服務系統。每一個客人的電郵會分配一個唯一的檔案編號,您可以使用網上跟踪進度和回覆。你可以參考我們提供完整的存檔,所有您的對話內容。所以我們需要一個有效的電子郵件地址和您聯絡。

Open A New Ticket 開新檔案


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

請提供盡可能詳細的資料,以便我們能更好地幫助你。如要更新或回覆之前提交的檔案,請登錄。

Open a New Ticket 開新檔案

Check Ticket Status 檔案查詢


We provide archives and history of all your current and past support requests complete with responses.

我們提供所有當前和過去的查詢紀錄。

Check Ticket Status 檔案查詢

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